Verizon 5G Customer Service Representative Job at DreamCrafters Management, Columbia, MD

WDRwQzF0YjhtK1hsRVpTSHlyS1ZFQTJQaGc9PQ==
  • DreamCrafters Management
  • Columbia, MD

Job Description

Verizon 5G Customer Service Representative

At Dreamcrafters Management, we're proud to support some of the most recognized names in telecommunications including Verizon 5G, a leader in connectivity and innovation. As we continue to expand our footprint throughout the Columbia, MD area, we're looking for a confident, customer-focused professional to join our growing team as a Verizon 5G Customer Service Representative.

In this role, you'll become a key point of contact for new and existing Verizon 5G customers, providing them with product insights, resolving inquiries, and ensuring a seamless customer experience from start to finish. Whether you're answering service questions or helping someone select the right package for their needs, your goal will always be to deliver value, build trust, and strengthen long-term relationships.

If you're someone who thrives in a fast-paced, people-first environment and is looking to grow within a company that truly invests in its team, we'd love to meet you.

What You'll Do:

  • Interact directly with Verizon 5G customers to answer service-related questions, recommend personalized solutions, and ensure satisfaction with their plan or product
  • Provide expert guidance on Verizon 5G's latest offerings, promotions, and service packages
  • Troubleshoot and resolve customer concerns with clarity, professionalism, and efficiency
  • Participate in daily team briefings and ongoing training sessions to stay informed on updates and client expectations
  • Collaborate with teammates to meet individual and team-based service and performance goals
  • Maintain full compliance with all Verizon 5G standards, safety protocols, and customer service procedures

What We're Looking For:

  • Previous experience in customer service, retail, or sales (13 years preferred)
  • Strong communication and problem-solving skills
  • Ability to build rapport quickly and tailor solutions to customer needs
  • Eagerness to learn, adapt, and grow in a team environment
  • Reliable and self-motivated with a results-driven mindset
  • High school diploma or equivalent (Bachelor's degree is a plus but not required)
DreamCrafters Management

Job Tags

Similar Jobs

Shanghai Duanhong Business Consulting Center

Private English Tutor/ 4-6 Group English Language Teaching Job at Shanghai Duanhong Business Consulting Center

Familiar with: Phonics/ Wonders Curriculum/English reading and writing Part-time English teaching/ private teachingMonday to Friday from 4:15-7:30/anytime on weekends or holidays. Near Century Avenue Station,Pudong DistrictShanghai.The paying rate ranging from 300-500... 

Vision Truck Line

Truck Driver CDL Class A 2695 per week Home Time Weekly EEO Job at Vision Truck Line

Job Description Vision Truck Line an Equal Employment Opportunity employer (EEO) Compensation: $1925 to $2695 per week Home...  ...Type: Automatics Drug Test: Hair Test Vision Drivers Enjoy Great Benefits Health, Dental and Vision Long and Short... 

Insight Global

Intune Tester (Charlotte) Job at Insight Global

 ...test plans Strong initiative and problem-solving mindset Sharp, adaptable, and collaborative approach Day to Day: Insight Global is seeking an Intune Tester to join our largest financial services client. This role focuses on software deployment and testing... 

Prairie Consulting Services

Security Project Manager Job at Prairie Consulting Services

 ...Project Manager Cybersecurity / Technology Risk (Contract) Chicago, IL | Hybrid Were hiring a Cybersecurity-focused Project Manager for a contract role with our direct client in Chicago. What youll do: Lead cybersecurity and technology risk initiatives... 

White Lodging - Sheraton Erie Bayfront Hotel

Sous Chef Job at White Lodging - Sheraton Erie Bayfront Hotel

 ...space. Summary: White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the countrys best cities to live. We know that the hospitality business, like life, is about how you make people feel...