Job Description

Job Description

Exciting Opportunity for a Real Estate Title Professional

Join a well-established, family-oriented company with over 26 years of success and exceptional employee retention. We are a national provider of title insurance and settlement services, dedicated to delivering a seamless, high-quality experience for every consumer, lender, and originator involved in the loan closing process.

We are seeking a motivated and organized individual who thrives in a collaborative team environment. If you're looking for a rewarding career with a company that values excellence, integrity, and long-term growth, we would love to hear from you.

Become a part of a team where your experience and contributions will truly make a difference.

Salary is negotiable based on experience with opportunity for advancement and bonuses for strong individuals.

Job Title: Title Operations Coordinator

Department: Title & Escrow Operations

Reports To: Director of Title Operations and Controller

Location: 201 Marple Avenue; Clifton Heights, PA

Salary: $50,000-$70,000

Job Type: Full-Time

Position Summary:

The Title Operations Coordinator plays a key role in supporting the daily workflow of the title department. This position ensures that title processes are running efficiently, files are moving forward on schedule, and communication between teams is clear and timely. The coordinator assists with managing timelines, assigning files, auditing data, resolving issues, and supporting compliance efforts.

Key Responsibilities:

• Coordinate and monitor the flow of title files from opening to post-closing.
• Assign title files to appropriate team members based on capacity and complexity.
• Track and manage key operational metrics such as file volume, turn times, and team performance; prepare and provide all reporting files as identified.
• Assist in scheduling closings and ensuring all required documents are prepared and delivered in a timely manner.
• Support quality control efforts by identifying errors or issues and facilitating corrections.
• Maintain accurate records in title software systems; assist Controller with monthly bank reconciliations, billing and other accounting functions as identified.
• Help implement and improve operational procedures and best practices.
• Monitor incoming requests and inquiries to ensure prompt handling.
• Support compliance with state, federal, and underwriter guidelines and company policies.
• Assist with onboarding and training new team members when needed.
• Cover opening and post-closing functions when necessary.

Qualifications:

• Experience: 2+ years of experience in title, escrow, real estate operations, or a related administrative role preferred; some accounting experience preferred.
• Education: High school diploma or equivalent required
• Skills:
• Strong organizational and multitasking skills
• Attention to detail and accuracy
• Customer Service oriented
• Excellent verbal and written communication skills, including ability to effectively communicate with staff and clients
• Proficiency in Microsoft Office Suite; Tech Savvy – comfortable with technology and learning new programs quickly
• Ability to thrive in a deadline-driven environment
• Problem-solving mindset and proactive attitude
• Ability to work independently and to carry out assignments to completion

Beneficial but not mandatory:

• Familiarity with ALTA best practices and title insurance guidelines.
• Experience using Title Express Software.

Work Environment and Benefits:

• Collaborative team environment with opportunities for growth
• 401(k) matching
• Dental insurance available
• Health insurance available
• Paid time off
• Vision insurance available

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