Job Description

Job Description

Job Description

Job Description

We offer sales, service, and installation of a wide range of radio, audio, and satellite products, including:

• Two-way radios
• CB radios
• Antennas/towers
• Car audio
• Satellite TV/Radio
• Internet service
• Cellular amplifiers
• Police scanners
• Emergency lighting and more!

This position involves both in-house and in-field responses to various radio problems, performing component-level repairs for walk-in customers, and servicing mobile and portable equipment. You will also provide communication products and solutions for Business, Industrial, Education, and State & Local Government markets. The responsibilities and requirements listed are not all-inclusive.

Location:
This role is based in an office/warehouse environment in Seymour, IN. Field work is required.

Responsibilities

• Install and maintain two-way radio systems, including base stations, repeaters, and mobile radios.
• Troubleshoot and repair radio equipment, diagnosing faults and replacing components as needed.
• Research and evaluate system issues, providing recommendations for solutions.
• Collaborate with the sales team to coordinate project installations and deployments.
• Install and/or remove electronic equipment related to communication systems, such as radio interoperability gateways, remote controls, and external speakers.
• Assist in the specification and design of dispatch and remote communication installations.
• Provide ongoing support to existing customers.
• Ensure two-way radio equipment is operating to technical specifications.
• Troubleshoot and correct equipment defects using soldering and other repair skills.
• Enter detailed work information into a PC for billing and tracking purposes.
• Resolve technical issues for customers via email and phone.
• Inspect and test radio PCB boards, diagnosing malfunctions using visual inspections, testing devices, and computer software.
• Reassemble and test equipment after repairs.
• Coordinate the licensing process of radio frequencies with the Federal Communications Commission (FCC).
• Train a team of technicians.

Qualifications

• Minimum of 5 years of experience as a wireless communication technician.
• 5+ years of RF experience and training in the use of test equipment.
• High school diploma or equivalent required.
• Strong professional communication skills with both co-workers and customers.
• A teaching mentality.
• Positive, team-oriented attitude with the ability to prioritize and multitask.

This opportunity is ideal for someone with a passion for wireless communication systems, a hands-on approach to troubleshooting, and a dedication to delivering top-notch service.

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