Job Description

Job Description

Job Description

Title: Operational Quality Engineer -Full -Time

Location: Arcade, NY
Pay: $70,000 -$90,000 per year

Benefits: PTO, 401k, Medical Insurance, Dental Insurance, Vision Insurance and Life Insurance. Yearly Profit Share Plan. Paid out the last 4 out of 5 years, including 22% in 2024 and 20% in 2023.

Summary:

Responsible for providing effective management of our internal and external quality and supporting our improvement system.

Essential Duties And Responsibilities:

· Investigate internal quality issues to determine root cause

· Manage and lead the improvements need to correct internal quality issues

· Manage and lead our internal improvement system

· Manage and lead the improvements need to correct external quality issues

· Measure parts as required to meet our internal and external goals.

· Maintain information allowing the organization to stay focused on Quality, meeting Customer Requirements, and overall Customer Satisfaction.

· Control and disposition of non-conforming product.

· Instruct, coordinate and train employees to adhere to ISO standards, general quality principles, best manufacturing practices, and safety standards.

· Provide status of ongoing issues, projects and communicate progress.

· Work effectively with cross-functional teams, Client's Management and customers to get positive results and bring closure to quality issues.

· Management and Audit preparedness of our ISO 9001 Quality Management System

· Coordinate Management Review Meetings.

· Coordinate Internal Audits.

· Maintain control of ISO documents and ensure their continued accuracy.

Competencies:

· Ability to read and interpret prints and their associated sub-prints. Ability to calculate tolerance stack and make recommendations to print changes. A working knowledge of GD&T including the creation of call outs and selection of datums is required.

· Ability to measure parts based on Engineering prints with handheld devised, as well as, stationary or mobile CMM devices.

· Customer Orientation - Views the organization through the eyes of the customer and takes actions in anticipation of their needs.

· Employee Satisfaction – Proactively helps employees grow within the organization and maintains a positive attitude in dealing with all levels of the organization.

· Quality Excellence - Models standards that guarantee exceptional quality and necessary attention to detail. Continually seeks to improve processes and products and holds staff accountable for quality.

· Initiative - Proactive and takes action without being prompted. Doesn't wait to be told to do something. Sees a need, takes responsibility and acts on it. Makes things happen.

· Organizing and Planning - Strong organizing and planning skills that enables high productivity. Manages time wisely and effectively prioritizes multiple competing tasks.

· Problem Solving and Decision Making - Identifies problems, solves them, acts decisively and shows good judgment. Isolates causes from symptoms, and compiles information and alternatives to illustrate problems or issues. Involves others as appropriate and gathers information from a variety of sources. Readily commits to action and makes decisions that reflect sound judgment.

· Team Player - Identifies with larger organizational team and role within it. Responds to requests from other parts of the organization and supports larger legitimate organizational agendas as more important than local and personal goals.

· Technology Savvy - Uses technology and understands the necessity of leveraging it to stay productive and competitive. Proactive in investigating and adopting new technologies to achieve competitive advantage.

Education/Experience:

· Bachelor's degree, Manufacturing or Industrial preferred, and 7 or more years related experience in a fabrication or assembly shop and/or training, or equivalent combination of education and experience.

· The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the job.

· Self-starter

· Working knowledge of with an ISO 9001:2015 Quality Management System.

· Knowledge of general Quality processes and best practices.

· Ability to work effectively with cross-functional teams. Within and outside the organization.

· Strong communication, interpersonal, and organizational skills.

· Ability to adapt and be flexible in a changing environment.

· Strong computer Business systems knowledge

Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

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