Legal Operations Manager (San Francisco) Job at Hinge Health, San Francisco, CA

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  • Hinge Health
  • San Francisco, CA

Job Description

About The Role

Hinge Health is seeking a Legal Operations Manager to join the legal team. This role offers the opportunity to work with a bestinclass Legal Ops function and a dedicated, talented and welcoming group of legal and compliance professionals.

Responsibilities

  • Manage legal and compliance team operations by creating, managing, and improving processes for the efficient delivery of legal services to stakeholders throughout the company.
  • Lead and manage strategic and highvisibility projects, improving the use of legal technologies, workflows, and process documentation; provide training as needed.
  • Work crossfunctionally across business teams to maximize the efficiency of the Legal team, execute plans to improve Legal Ops functionality and impact, and scale processes to meet enterprise goals.
  • Work crossfunctionally in projectmanaging key companywide initiatives, building and tracking project features, milestones, and dependencies.
  • Create processes and templates to organize projects, legal advice and document business processes.
  • Provide ongoing assistance to various legal functions, including product, commercial, employment and compliance; manage the administration of the companys patent program.
  • Build, manage and improve legal selfservice and knowledgemanagement resources.
  • Establish and maintain KPIs and metrics to measure the legal teams performance and efficiency; create and maintain dashboards and reports to provide leadership with insights into legal spend and operational trends.
  • Lead the selection, implementation, and management of legal technology solutions, including AI, ebilling, and ticketing systems.
  • Oversee the entire outside counsel and legal vendor management lifecycle, including onboarding, billing, and performance tracking; manage and administer the legal team's billing platform.
  • Develop and manage the legal department's annual budget and forecasting processes in collaboration with Finance.

Basic Qualifications

  • B.A. or B.S. degree and legal operations management experience.
  • 23+ years experience in legal operations or project management, inhouse or at a law firm (preferred).
  • Able to develop project plans and timelines, align key stakeholders and drive project completion.
  • Experience breaking down processes and identifying key pain points to support business improvements.
  • Able to prioritize effectively and handle multiple projects simultaneously.
  • Detailoriented, wellorganized, and able to prioritize multiple highimportance activities to drive results.
  • Exercise sound judgment, learn quickly and work well under time pressures.

Preferred Qualifications

  • Experience working with a healthcare technology company.
  • Able to provide executivelevel project management.
  • Proactive, resourceful and able to function independently with minimal supervision.
  • Excellent oral and written communication, research, interpersonal and organizational skills.
  • Able to cover a wide range and level of tasksfrom thinking strategically to troubleshooting detail where needed.
  • Desire and aptitude for learning new concepts on the job and taking on new responsibilities.
  • Previous experience managing IP programs.
  • Strong understanding of legal department metrics, budgeting and financial analysis.
  • Legal operations certification (e.g., CLOC, ACC Legal Ops) or Project Management Certification.
  • Experience with legal technology, including legal ebilling software, CLM, workflow automation, legal AI tools, and knowledgemanagement software.

Compensation

This position offers an annual salary of $118,400 $177,600, plus equity and benefits.

Hybrid Work Model

Employees in hybrid roles are required to be in the office 3 days per week for a full 8hour business day. The San Francisco office has a dogfriendly workplace program.

About Hinge Health

Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The companys platform addresses a broad spectrum of MSK carefrom acute injury to chronic pain to postsurgical rehabilitationand helps members improve function while driving health equity.

What You'll Love About Us

  • Inclusive healthcare and benefits: comprehensive medical, dental, and vision coverage; genderaffirming care, tools for family and fertility planning, and travel reimbursements.
  • Planning for the future: Start saving for the future with our traditional or Roth 401(k) retirement plan options, which include a 2% company match.
  • Modern life stipends: Manage your own learning and development.

Culture & Engagement

Hinge Health is an equalopportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.

By submitting your application you acknowledge we are using your personal data as outlined in the personnel and candidate privacy policy.

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Job Tags

Full time, Work at office, Local area, 3 days per week,

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