Investigator Job at Neiman Marcus Group, Chicago, IL

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  • Neiman Marcus Group
  • Chicago, IL

Job Description

Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.


Your Role

As a Loss Prevention Investigator, you will work as a member of our Loss Prevention team to prevent losses from external and internal theft and fraud. You will work on-site in your assigned store and report to the Assistant Loss Prevention Manager. The team Makes Life Extraordinary by supporting the store efforts to maximize store sales by protecting our people, products, and profits.

What You'll Do

  • Maintain the general safety of customers, employees, and the store
  • Assess and assist in emergency situations
  • Perform monitoring and surveillance activities to identify indicators for internal or external theft, and fraud
  • Conduct external and internal investigations, documenting all loss prevention incidents properly
  • Prepare and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits
  • Reduce and control loss of inventory through audits and training
  • Support and participate in store operations programs

What You Bring

  • Experience in Loss Prevention/Asset Protection
  • A customer-focused mindset
  • Verbal and writing skills
  • Basic proficiency with computer software
  • Investigative and conflict management skills
  • Respond to changes in direction or unexpected situations
  • Able to work a flexible schedule based on store needs

Qualifications

Inclusive Benefits



We offer an inclusive and comprehensive range of benefits to our valued associates, including:

  • Medical, Dental, Vision Benefits
  • Disability Benefits
  • Paid Parental Leave, Paid Family Leave, and Adoption Support
  • Paid Time Off
  • Retirement Savings Plan (401K) and Life Insurance
  • Financial Solutions
  • NMG Associates Core Discount of 30%
  • Personal and Professional Development Opportunities

For more information, please click “Our Benefits” section on our career site or reference the link here:

About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.

Maximum Pay Range $ : 24.00

Minimum Pay Range $ : 19.00

Overtime Status : Non-exempt

Primary Location : United States of America-Illinois-COOK-Chicago-Michigan Avenue Store

Job : Loss Prevention

Job Posting : Oct 21, 2025, 12:27:57 PM

Application Deadline : Applications are accepted on an ongoing basis

Announcement : Saks Global now includes Bergdorf Goodman, Neiman Marcus, Saks Fifth Avenue & Saks OFF 5TH.

Job Tags

Full time, Local area, Remote work, Flexible hours,

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