Job Description
Job Description
Must Have Technical/Functional Skills
- The ideal candidate will have a proven track record of Strong coding and debugging skills which include
customization of entities, Plug-in development, custom and OOB workflows, Ribbon Workbench,
Form Customizations, SSRS and security configurations.
- With 8+ Years in IT, at least 6+ years of experience in MS Dynamics implementation (Online is preferred).
- Provide technical expertise in identifying, evaluating, and developing technology solutions including MS Dynamics integrations with other Enterprise applications.
- Act as a key member of the team for development, implementation, and ongoing support of Microsoft Dynamics 365 solutions.
- Strong coding and debugging skills which include customization of entities, Plug-in development, custom and OOB workflows, Ribbon Workbench, Form Customizations, SSRS and security configurations.
- Perform incident management, problem resolution, and root cause analysis for Dynamics 365 applications.
- Excellent communication, leadership, and stakeholder management skills.
Roles & Responsibilities
- Monitor and maintain MS Dynamics environments to ensure stability, performance, and compliance with security standards.
- Perform incident management, problem resolution, and root cause analysis for Dynamics 365 applications.
- Handle service requests, enhancements, and bug fixes as part of AMS operations.
- Ensure timely patching, version upgrades, and proactive health checks for Dynamics 365 environments.
- Collaborate with business stakeholders to prioritize AMS tickets and ensure SLA adherence.
- Maintain documentation for configurations, customizations, and operational procedures for AMS support.
- Provide knowledge transfer and training to client teams for smooth operations and adoption.
- Work closely with offshore teams to coordinate AMS activities and ensure seamless delivery.
- Partner with business stakeholders, product owners, and developers to translate business needs into technical solutions
Generic Managerial Skills, If any
Preferred Skills
- Excellent knowledge of Microsoft Dynamics CRM concepts (i.e., Deep Know-How and proven record of Microsoft Dynamics CRM Implementation life cycle)
- Utilize C# .NET as needed in support of the Dynamics solution
- Strong problem-solving and analytical skills with a focus on innovation.
- Hands-on experience in D365 integration with third-party systems utilizing both SOAP and REST API.
- Strong coding and debugging skills which include customization of entities, Plug-in development, custom and OOB workflows, Ribbon Workbench, Form Customizations, SSRS and security configurations.
- Strong coding and customization experience on Azure solutions (Azure Functions, Logic Apps, Web Jobs, Service Bus, Webhook, API Management, Cloud Services Storage) must related to the MS Dynamics implementations.
TCS Employee Benefits Summary:
- Discretionary Annual Incentive.
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Ma ternal & Parental Leaves.
- Insurance Options: Auto & Home Insurance, Identity Theft Protection.
- Convenience & Professional Growth: Commute r Benefits & Certification & Training Reimbursement.
- Time Off: Vacation, Time Off, Sick Leave & Holidays.
- Legal & Financial Assistance: Legal A
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