Job Description

Overview

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Digital Enablement Manager to join our Digital Nexus technology organization. This is a hybrid work opportunity.

Responsibilities

• Oversee Digital Enablement activities, with a focus on AI programs, involving the definition, development and execution of all resources required to support the full enablement of the Digital capability by the target audience, involving coordination with technical, risk, legal, and security team leads, and fully understand the digital capability being enabled
• Execute and monitor the program communications plan to tell a compelling story to drive adoption; prepare all communications materials and campaigns as per set review and approval process and turnaround deadlines; ensure timely distribution and delivery via various approved communications channels, as per set timelines while driving alignment across various stakeholders
• Ensure compliance with KPMG and Digital Nexus brand guidelines; maintain Organizational Change Management (OCM) content repository and ensure that documents conform to standards and storage retention procedures; design and implement learning strategies and programs to enhance digital literacy and adoption among employees such as organizing training sessions, workshops, and creating educational materials
• Engage with key stakeholders to understand their needs and ensure their active participation in the transformation process; develop and maintain strong relationships with project stakeholders, corporate communications, and other professionals to ensure alignment of messaging and processes
• Create and implement adoption strategies to ensure the successful uptake of new technology tools and processes; conduct change impact and readiness assessments, developing adoption plans, and monitor the effectiveness of these initiatives
• Establish and track key performance indicators (KPIs) to measure the success of digital enablement initiatives; use data-driven insights to continuously improve strategies and outcomes

Qualifications

• Minimum five years of recent experience in leading strategic digital enablement and change management projects, with preference for AI related projects
• Bachelor's degree from an accredited college or university is preferred
• Full fluency in both English and Spanish are required; demonstrated exceptional written, verbal, presentation and editorial skills with keen attention to detail and the ability to think creatively, out of the box
• Writing experience in marketing and/or communications for Technology products/ Organizational Change Management (OCM) teams/User background; understanding of technical capability or willingness to test and learn
• Experience with project management approaches, tools, and phases of the project lifecycle; strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously; capability to participate in resource planning processes based on defined organizational plans
• Ability to effectively interact with individuals at all levels of responsibility and authority; able to prioritize, delegate and foster the development of high-performance teams to lead/support an environment driven by customer service and teamwork; some travel may be required
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future

KPMG LLP and its affiliates and subsidiaries (KPMG) complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work.

KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

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