*This is an urgent need. Please only apply if you are qualified and are able to start within the next 2-3 weeks!*
One of Insight Global's financial services clients is seeking a skilled Desktop Support Technician to join their team in Plano, TX. This is a fully onsite role!
Position: Desktop Support Technician
Location: Fully onsite in Plano, TX 75024
Duration: 6-month rolling contract, high likelihood for extensions up to 2 years
Hourly Rate: $22-25/hr depending on years of experience
Required Skills & Experience:
- 2+ Years of Experience within Desktop Support, Desktop Support Engineering, Desktop Support Analysis
- Experience with Windows 10 (11 preferred) is required
- Experience with PC/Mac software installation, troubleshooting, and maintenance
- Expertise troubleshooting PCs, Mac, Printer/Scanners, Mobile Devices, and more.
- Experience with LAN/WAN/WLAN technologies and support.
Job Description:
The ideal candidate will have experience in providing desktop support and ensuring a high level of customer satisfaction with systems and applications, preferably in the Mortgage industry. As a Desktop Support Analyst, you will be responsible for supporting end user devices including PC's, Macs, Printer/Scanners, mobile devices, and more. You will set up, troubleshoot, and maintain conference room technology support throughout the site. You will be responsible for deploying various software and related licenses as well as hardware and new PC/Mac deployments. This will be a fully onsite role.
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