Job Description

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world‑class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row! We are searching for a talented Communications Specialist Hours: 40hrs Shift: Day shift, 7:00am - 3:30pm with weekend and holiday rotation Location: St. Luke's Hospital - New Bedford, MA A Career At Southcoast Health Offers You A culture of well‑being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve Competitive pay and comprehensive benefits package Generous Earned Time Off Package** Employee Wellbeing Program 403B Retirement Plan with company match Tuition assistance / Federal Loan Forgiveness programs Professional growth opportunities and customized leadership training Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Responsibilities Under the direction of the Manager, Communications or designee, perform a variety of functions to support and in support of Communications Dept and the Southcoast Hospitals Group including, but not limited to operation of the communications console and paging equipment, initiation of hospital alarms and emergency procedures, scheduling of patients, and various other clerical and administrative duties. Qualifications High school diploma or equivalent required. Bachelors Degree preferred. Experience with Microsoft Office and Windows required. Medical Terminology required. Specialized courses or training on console operation completed within 6 months of hire is required. Excellent customer service, telephone skills, and verbal and written communication skills are required. Previous experience working in the medical field is preferred. Multi‑lingual preferred. One year related work experience is required. Medical Terminology Certificate is required. Proper verbal communications: professional, caring and kind tone Accurate message taking and accurate spelling Relay messages accurately and according to specific instructions Good typing skills from verbal communication Ability to work well with others and/or alone Ability to work at CMH or SLH site if/when needed Ability to hear multiple alarm sounds Must be fully vaccinated against seasonal Influenza and the COVID‑19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired Compensation: Pay rate will be determined based on level of experience. Pay Range USD $16.29 - USD $27.54 /Hr. Rotation Schedule Requirement Every other weekend and holiday #J-18808-Ljbffr Southcoast Health

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