Job Description

Position : Claims Processor – Entry Level

Location : Sparks, MD

Duration : 5 Months

Total Hours/week : 40.00

1st Shift

Client: Medical Device Company

Job Category: Customer Service

Level of Experience: Entry Level

Employment Type: Contract on W2 (Need US Citizens or GC Holders Only)

Work days/hours: M - F 8am - 5pm

Job Description:

• The primary responsibility of this position is the investigation, analysis, resolution, trending and corrective action of all claims/complaints.
• Specific responsibilities include maintaining claim/complaint files and supporting the resolution of claim/complaint CAPAs to closure and verification of CAPA effectiveness.
• Bachelor’s degree required.
• Minimum of 2 years of experience in complaint investigation.
• Strong communications and problem solving skills.
• Ability to work independently.
• Competent using office software including Database management, MS Word, Excel, Internet Explorer, PowerPoint, and Outlook.
• Experience with SAP is required.

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