Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change--your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here:
What You'll Do: Responsibilities
What you can expect on a typical day:
Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience.
Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients.
Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.
To Succeed in This Role: Required Qualifications
Description General Summary The Rope Access - NDE Technician is responsible for carrying out standard rope access operations under the direct supervision of an authorized Level 3 rope access supervisor. The technician will use Industrial Rope Access methods and related...
...Description Job Summary The Gas Distribution Technician 1 plays a key role in supporting gas infrastructure projects through skilled fieldwork and equipment operation. This position is ideal for candidates with foundational knowledge of underground utility installation...
...Location: Jerry's Foods Sanibel Reports to: Bakery Manager Classification: Part Time Non-Union Rate of Pay: Up to $18.00 / hour depending on experience Hours: Sunday Saturday, varied hours Jerrys work perks: Store Discount Employee Assistance...
...Business Intelligence objectives and implement Business Analytics strategic thrusts Highly proficient in using Power BI, Splunk, Excel, PowerPoint and other data analysis tools, as needed, to visualize business intelligence and analytics data (i.e., data reports and...
Job Description Job Description We are looking for an HVAC Technician to join our team! MUST have one of the following CERTIFICATIONS... ...heating and air conditioning systems. This fantastic opportunity is a union position with union benefits! Responsibilities: Install new...